Important Reminder: |
Flash Player's end of life is December 31st, 2020. Please see the Flash Player EOL Information page for more details. |
Having trouble installing Adobe Flash Player? Identify your issue and try the corresponding solution.
Open System Preferences via Spotlight or Finder. Choose Flash Player and click Updates. There you will see NPAPI and/or PPAPI versions of the Flash Player you have installed on your computer. Click the Check Now button to make the Flash Player check for an update. Incomplete download and installation of the Flash installer program can also cause a computer to be unable to install Flash Player. Advertisement Adobe Flash Player cannot install if a Web browser such as Internet Explorer, Firefox or Google Chrome is open, so be sure to close all browsers before trying to install Flash.
1. Have you checked if Flash Player is already installed on your computer?
2. Are you being asked to close the browser?
- A huge chunk of the fun that you’ll find on the web is the ability to download images and other files to your MacBook. If you’ve visited a site that offers files for downloading, typically you just click the Download button or the download file link, and Safari takes care of the rest.
- Nov 13, 2011 Unable to download Adobe Flash Player on my Mac laptop - Answered by a verified Software technician We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
On Safari, the installer closes the browser to proceed with the installation.
Follow these instructions.
![Download Download](/uploads/1/1/9/3/119345685/432132201.jpg)
3. Have you checked if Flash Player is enabled in your browser?
For Firefox on any OS, see Enable Flash Player for Firefox.
For Safari on Mac OS, see Enable Flash Player for Safari.
For Google Chrome, see Enable Flash Player for Chrome.
For Opera, see Enable Flash Player for Opera.
4. Did the installer start installing?
You don’t know where the Flash Player installer has been downloaded.
By default, the files are downloaded and saved to the Downloads folder unless the 'save to' location is changed manually.
- After downloading Flash Player, close all browsers.
- Locate the Flash Player install file. Unless you have specified otherwise, the file is saved in your Downloads folder.
- Double-click the installer file to begin the Flash Player installation.
Choose Window > Downloads or press Option+Command+L. Control-click the downloaded file and choose Show in Finder.
5. Are you unable to resolve the issue?
The rich-media content does not work, and you do not know what the issue is.
Uninstall Flash Player and perform a clean install of Flash Player.
6. Do you have password-related issues?
![Unable Unable](https://community.adobe.com/legacyfs/online/1572428_Screen Shot 2018-09-15 at 9.51.00 PM.png)
If you are unable to authenticate successfully, check your user name and password. Use your system credentials, not your Adobe ID.
Enter system user name and password when prompted
Still having problems?
If you are still having trouble installing Adobe Flash Player, try downloading the installer directly from the following sites:
- Flash Player for Safari and Firefox - NPAPI
- Flash Player for Opera and Chromium-based browsers - PPAPI
Adobe Flash Player Mac Download
Also see: